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Untitled Document

RFID Ticketing System

Wisp is proud to partner with Team Axess to provide a better and more convenient skiing and riding experience.  A new RFID ticketing and gate system will provide a direct-to-lift convenience for all guests who have an RFID card.

Things to Know:

  • RFID stands for Radio Frequency Identification Device, this means that each RFID card has its own unique radio frequency that communicates directly to the Lift Axess Gates allowing you to pass through to load the lift.
  • These unique RFID cards are reloadable online. Once you have your reloadable card, you can load lift tickets and season passes right onto this card bypassing the ticket windows.
  • Each guest needs to have their own RFID card on person to pass through the Lift Axess Gates. Reloadable cards are not transferable.
  • RFID cards need to be carried on person on the left side, between 24” to 48” above the snow surface for the Axess Gate to read the card properly.
  • RFID cards need to be carried in a pocket by themselves on the left side of the body, without any other RFID cards, cell phones, coins, or metal wrappers (medicine, gum, candy wrappers, etc.).
  • DO NOT punch any holes into your RFID card as it will destroy the antenna.
  • DO NOT let someone else use your RFID card. These are non-transferable cards and your skiing/riding privileges may be revoked.

    • Frequently Asked Questions:

    What kind of pass/ticket products can I load onto my RFID card?
    All lift ticket and season pass products sold online can be loaded onto your RFID card using your WTP code found on the front of the card.

    How do I use the RFID card to access the lifts?
    Once you receive your RFID card, place it in a pocket on your left side between 24" and 48" from the ground by itself with no other RFID cards, cell phones, coins or metal wrappers.  CAUTION:  Only ONE RFID card should be used at one time.  If multiple RFID cards go through the gate, ALL cards will be activated at the same time for the same day.  With skis/board on, approach the Axess Gate slowly, once your picture is taken and the card has been read, you can pass through the gate.

    Does my season pass use an RFID card? How do I buy a ticket using my RFID card?  RFID reloading is not available at this time.

    You can easily reload your unique RFID card online here for lift tickets and here for season passes. You will notice a WTP code on the front side of your RFID card. This code is unique to your RFID card and will need to be entered when prompted during check-out.

    How long will my RFID card last?

    The type of RFID card that will be issued by Wisp Resort has a recommended life of 5 years by Axess. This is a life cycle that has been established through their own testing and experience of the card to their manufacturing standards. If your card is broken, has a hole punched in it, or has been damaged in any way, a replacement fee of $24 applies, unless it is the result of manufacture defect, in which case your card will be replaced free of charge.

    I lost my RFID card, what do I do now? My RFID card isn’t working, what do I do now?

    Please bring your RFID card to Guest Services. They will inspect the card to try to determine why the card is not working. If your card has been damaged, a $24 replacement fee may apply.

    I have a ticket voucher, how do I use that?

    Any ticket voucher will need to be brought to a Lift Ticket Window to redeem for the product or value listed on the voucher. If you do not already have an RFID card, you will be assessed a $5 card fee at the time of voucher redemption.  

    How to reload your RFID Card: RFID reloading is not available at this time.

    1. If you have purchased a lift ticket online from Wisp before, this part of the process will be familiar to you! Simply provide your first name, last name, and email before clicking continue.

    2. Fill out your guest information in the fields provided. At the bottom of the Guest Information screen, select "Yes, Guest #1 has a reloadable Axess Card."

    3. Once you have selected that you want to reload your card, you will be prompted to enter your card's WTP number.  Once you have typed your number, select the "Add" button.

    4. It may take a few moments for the system to locate your WTP number. This is normal. Once your card has been located, you should see the following notification, informing you that Guest #1 can head straight to the lift!